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Culture isn’t a “nice to have”, it’s your CX growth engine

Host Jason Hemingway is joined by Annette Franz, Customer Experience leader, author and the Founder and CEO of CX Journey Inc., along with Phrase CEO, George Ell. They discuss how strong cultural foundations help organizations stay relevant locally, scale with intent, and deliver lasting business results.

The GTM playbook big brands don’t want you to see

In this episode, Jason Hemingway is joined by Rob Giglio, Chief Customer Officer at Canva, and Georg Ell, CEO at Phrase. They explore what it takes to build and execute global Go-to-Market strategies that don’t just launch well, but land with lasting impact.

You control nothing, but influence everything

In this episode of In Other Words, host Jason Hemingway speaks with political scientist and author Dr. Brian Klaas and Phrase CEO Georg Ell about how chaos, randomness, and influence shape our lives and our work.